Every project we undertake involves the collection of publicly available data or the automation of manual tasks, which is completely legal. However, there may be instances where a specific website explicitly states in their terms and conditions that copying or replicating data is not allowed. In such cases, we take the initiative to contact the website on your behalf and ensure that our actions align with legal guidelines. If a website's terms and conditions prohibit automation, we utilize our human cloud worker network to handle the tasks, ensuring that there is no actual automation performed on the website. Our dedicated team of humans guarantees a 24-hour delivery time frame for all tasks.

In the past, there have been numerous cases where companies have wrongly claimed ownership over data on their websites, despite it being public knowledge. Court rulings have consistently upheld the legality of web scraping, with recent examples such as LinkedIn being ordered to allow users to scrape data.

We respect each platforms terms and conditions and we want scraping solutions customers to use our service responsibly.

Yes. As long as the data is publicly available information that you can view through a web browser, we can extract it or perform a browser task automation to save time.

Yes, of course.

We provide a 12-month warranty against defects, so you can test the automation task or review the data we collect as much as you want and if you can find a bug within 12 months, we will fix it for free.

There are multiple ways in which you can export the data.

The most commonly used options include exporting the data to Excel, CSV, or a database of your preference. If you have a specific data export preference that you would like to discuss, we are more than happy to accommodate it. Furthermore, we provide customized integrations with your existing business systems, eliminating the need for manual data import and ensuring a seamless integration of the data we collect.

All our solutions have the ability to run on multi-thread mode (that means they run more than one instance in parallel) to increase the speed of the data extraction & automation. However, the actual speed may vary depending on the speed of the website. We are more than happy to test and give you some rough numbers before you start a project with us to see whether you will be happy with the delivery timelines.

If you purchase one of our cloud packages you don't have to worry about IP blocks at all, because we take care of all this for you. However if you are planning to run your own software or automation script continue reading..

Websites usually block your IP address if they see an unusual amount of connections being made from a single IP address. They do this to make sure the website doesn’t slow down for everyone else using it simply because of one single person’s activity. As long as you are using it in a controlled manner, there is no reason a website should block you.

All our solutions are already catered to make sure we don’t send huge amounts of requests within a short period of time. For this we use techniques like “random time delays” between requests we send to the website to extract data or to automate a task. We also use a technique called “multiple user agent simulation” in our scripts to mimic an actual browser behaviour in our scripts, so the chances you will get blocked by a website are very minimal.

A proxy is an IP address that you can purchase/rent from the Internet to connect to a website. If you want to scrape large amounts of data from one single website within a short period of time, we want to make sure your IP address won’t get blocked by a website. To do this, we buy private proxies and use them in the scraping program. Please contact us to find out the cheapest and best private proxies to buy with the highest speed.

Yes. all our programs are compatible with OSX, Linux and Windows. Please make sure you mention the operating system you will be running the scraper on prior to starting the project.